Lady in warehouse marking up pallet for distrubution

make the switch to wsuk

Warehousing & Fulfilment Towcester, Northamptonshire.

If you’re prepared to outsource your order fulfilment, we are here to assist you during the transition phase in Towcester, Northamptonshire.

We take care of all your storage, picking, packing, shipping, and returns management requirements, enabling you to focus on expanding your business. WSUK stands out in delivering a full range of services in warehousing, fulfilment, pallet storage, and courier solutions right here in Crick, Northampton.

Contact WSUK

your business in safe hand

reliable and efficient Fulfilment solutions.

We have the capability to manage and store all types of products, whether palletised or loose loaded. Our dock levellers and extensive internal and external ground facilities ensure secure handling of goods during receipt and prior to onward shipment.

Our warehouses in Towcester, Northamptonshire operate as a comprehensive e-commerce and fulfilment centre, expertly managing full customer contracts. Serving as a “one-stop shop” for all your logistics needs, each client is assigned a dedicated client manager. Our reliable teams oversee delivery and installation on-site, providing a seamless, hassle-free service that enables your end customers to immediately benefit from their purchases.

Strategically located in Towcester, Northamptonshire, we offer businesses a central hub for secure storage and efficient distribution to retail outlets across the UK and the wider Midlands region.

Towcester’s prime position within the UK’s motorway network provides excellent access to major routes such as the M1, M40, A5, and A43, enhancing our logistical capabilities. This enables us to deliver fast, reliable order fulfilment and distribution services throughout Northamptonshire, the Midlands, and nationwide.

What is order fulfilment?

Order fulfilment consists of storing, picking, packing and shipping orders to customers. Any good order fulfilment process should go beyond customer satisfaction. Order processing is more than just placing products in the post and should ultimately provide an exceptional experience for your customers, helping you grow your business.

We do just that, allowing you to focus on what you do best. As a result, our established order fulfilment process is cost-effective and efficient, delivering an unmatched experience for eCommerce businesses of any size.

5 steps in the order fulfilment process.

When you outsource your order fulfilment to us, we split the process into 5 seamless steps. These steps can all be tracked and managed via our cloud-based inventory management system.

Goods Inbound

We begin the order fulfilment process by setting you up with an account on our cloud-based system. Here we give you 24/7 access to integrate your eCommerce business, add your products, view your inventory and track your orders in real-time.

Once we receive your goods, we scan every item and add barcodes where required - we do this to set the standards for the rest of the seamless fulfilment process.

Warehousing and Storage

We safely and securely store your stock in our fulfilment centre. Here we segregate items that you can track and trace in real-time via our cloud-based system. We have fast-moving pick storage lines for smaller products whilst keeping larger inventory on pallets - all in preparation for a speedy delivery. What's more, we charge for storage on a daily basis, which means you only pay for what you use each day.

Pick and Pack

We know how vital the picking and packing step is for your business and the overall customer experience. At this stage, we ensure your inventory is carefully packed in our standard packing, alternatively, we can package your goods in the custom packaging you have provided and is delivered on time to your customers damage free.

Shipping

When your orders have been picked and packed, we work with most of the main parcel carriers, including DPD, Royal Mail, Hermes, and DHL, to support our shipping methods. With next day, weekend, we can ship your goods worldwide.

Our cloud-based system (Indigo) tracks the shipping of your items in real-time, so your customers can monitor the progress of their order from despatch to delivery.

Returns Processing

We do our best to avoid returns that shouldn't occur, be it damaged items or incorrect deliveries. However, in cases where a return is required, we act swiftly to ensure you can refund your customer and re-stock your products as soon as possible.

We also enable tracking on returns to take some stress away from you and your customer.