Privacy Policy

Last updated: May 2026

WSUK – Warehouse Storage UK ("WSUK", "we", "us") is committed to protecting the privacy of every visitor to warehouseuk.co.uk and every business we work with. This policy explains what personal data we collect, why we collect it, and what your rights are under the UK GDPR and the Data Protection Act 2018.

1. Who we are

WSUK – Warehouse Storage UK is registered in England and operates from Manor Fields Estate, Warwickshire, CV11 6YW. For any privacy-related questions, contact us at support@warehouseuk.co.uk or on 0800 772 0727.

2. What data we collect

• Information you give us when you fill in our contact or quote forms: name, business name, email, phone number, postcode, and the details of your enquiry.
• Information collected automatically when you browse the site: IP address, browser type, device type, pages visited, and approximate location, via cookies and similar technologies.
• Operational data if you become a client: shipment details, contact information for your nominated staff, and billing details.

3. How we use your data

• To respond to enquiries and prepare quotes.
• To deliver the logistics services you've contracted us for.
• To send service updates (e.g. delivery confirmations) and, only with your consent, occasional marketing.
• To improve our website and understand how visitors use it.
• To comply with our legal, accounting, and reporting obligations.

4. Legal bases we rely on

We process personal data on one or more of the following bases: your consent, the performance of a contract with you, our legitimate interests (e.g. responding to a business enquiry), or compliance with a legal obligation.

5. Who we share data with

We never sell your data. We share it only with:

• Sub-contracted carriers or partner sites used to deliver your services.
• IT and infrastructure providers that host this site, our CRM, and our internal systems.
• Regulators, HMRC, or law enforcement where we are legally required to.

6. How long we keep it

We keep enquiry data for up to 24 months. Client and accounting records are kept for the period required by UK tax law (currently 6 years). Marketing consent records are kept until you withdraw consent plus 12 months.

7. International transfers

Our systems are hosted within the UK and the European Economic Area. Where data is transferred outside these regions, we ensure appropriate safeguards (such as the UK International Data Transfer Agreement) are in place.

8. Your rights

Under the UK GDPR you have the right to:

• Access the personal data we hold about you.
• Ask us to correct or delete it.
• Restrict or object to certain processing.
• Receive a copy in a portable format.
• Withdraw consent at any time where consent is the legal basis.
• Complain to the Information Commissioner's Office at ico.org.uk.

9. Cookies

Details of the cookies we use and how to manage them are set out in our Cookie Policy.

10. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top will always show the current version. Significant changes will be brought to your attention where appropriate.

11. Contact

Privacy questions, data requests, or concerns: support@warehouseuk.co.uk or 0800 772 0727.