Product Inspection & QC Services UK

Product Inspection & Quality Control

The cheapest place to find a defect is on our bench. Imported freight sampled to an agreed standard, defects photographed and quantified, and a report you can put in front of the supplier the same day.

0800 772 0727
AQLSampling plans
PhotoEvidenced defects
Same-dayDiscrepancy report
24–72hLive in days
The quick answer

WSUK inspects goods at a Golden Triangle warehouse before they reach your customers: AQL sampling plans agreed with you, inbound containers checked against the purchase order, defects photographed and quantified, and a report issued the same day so a supplier claim can be raised while it still counts. Container inspection from £75, per-unit inspection from £0.45, 100% inspection quoted per job. Failed stock can be reworked on the same site — see rework and relabelling.

850+UK businesses served
2 hrsAvg. quote response
24–72hLive in days, not weeks
M1 · M6Golden Triangle base
No setup feeNo minimum commitmentMonthly rolling — cancel any monthVaried insurance cover
What We Offer

Find It Here, Not in a Review

A defect found at goods-in costs an inspection. The same defect found by a customer costs the refund, the return carriage, the review and the repeat purchase.

Goods-In Inspection

Inbound containers and supplier pallets checked against your purchase order for count, condition and specification before anything is put away.

  • Counted against the PO
  • Condition & damage check
  • Same-day discrepancy report

AQL Sampling

A statistically valid sample size agreed with you up front, inspected against a defect list you define — so results are comparable batch to batch and supplier to supplier.

  • Agreed AQL level & sample size
  • Your defect classification
  • Pass / fail against the standard

Pre-Retail & Pre-Despatch Checks

Function, finish, labelling and packaging checked before stock goes to a retailer or a customer, because those are the checks a buyer will repeat at their gate.

  • Labelling & barcode verification
  • Packaging & presentation check
  • Function or fit test where agreed
Why WSUK

Inspection Pays for Itself on the First Bad Batch

Most importers inspect nothing and find out from customers. One caught batch usually covers a year of inspection.

  • Claims While They Still Count Same-day photo-evidenced reports mean a supplier claim is raised inside the window rather than after it closed.
  • Comparable Results A defined AQL level and defect list makes batches and suppliers genuinely comparable instead of anecdotal.
  • Bad Stock Never Ships Failures are quarantined before put-away, so they cannot be picked and sent to a customer by accident.
  • Rework on the Same Site What fails can often be corrected here rather than written off — see rework and relabelling.
  • Retailer Gate Checks Anticipated We check what the buyer will check, so a rejection happens on our bench rather than at their RDC.
  • Evidence, Not Opinion Photographs and counts, not "the quality seemed poor" — which is what a supplier will actually respond to.
AQL
Sampling Plans
Photoevidenced
Same-dayreports
The Process

How Product Inspection Works

From container arrival to a report you can act on.

1

We Agree the Standard

Sample size, AQL level and what counts as a critical, major or minor defect — written down before the first container lands so results mean something.

2

Goods Are Inspected

The container is counted against your PO and the sample inspected against the agreed list, with every defect photographed and classified.

3

You Get the Report the Same Day

Pass or fail, defect counts by class, photographs and a recommendation — in time to hold the stock, raise the claim or release it.

Transparent Pricing

Product Inspection Pricing

Inspection is priced by how much of the consignment you want checked. Short-term rate card for ad-hoc and first-shipment checks; long-term contract rates for ongoing QC programmes on repeat suppliers.

Short-term · rate card

Monthly rolling — pay as you go

Per-job rate card

Pay-per-use published rates with no commitment.

  • Listed below per service / volume
  • No setup fee · no minimum
  • Cancel any month
  • Best for: spot, project, one-offs
Long-term · contract

12-month and 3-year commitments

Contract pricing

Locked-in rates on multi-year SLAs.

  • Up to 25–40% off published rate card
  • 12-month, 24-month, 36-month options
  • Dedicated capacity + KPIs
  • Best for: integrated, recurring volume
Container Goods-In
From £75per container

Counted against PO, condition checked, report issued.

  • Count vs. purchase order
  • Damage & condition check
  • Same-day discrepancy report
  • Photo evidence included
100% Inspection
Quotedper job

Every unit checked where a batch is suspect.

  • Unit-by-unit check
  • Failed units logged & photographed
  • Rework quoted alongside
  • Quarantine £4.50/pallet/wk

Indicative ranges based on standard requirements. Bespoke / hazardous / temperature-controlled goods are quoted separately. Get an exact quote for your volumes →

Inspection in the Golden Triangle

Containers from Felixstowe, Southampton and London Gateway reach the M1 / M6 corridor quickly — so inspection happens days after landing, not weeks.

AQL SamplingPhoto EvidenceNo Setup FeeGolden Triangle
0800 772 0727

What Is Product Inspection?

Product inspection is checking goods against a defined standard before they reach the next person in the chain — your retailer, your marketplace listing or your customer. In a UK warehouse it usually happens at goods-in, when an imported container is opened: the load is counted against the purchase order, the condition assessed, and a sample of units inspected against a defect list agreed in advance. The discipline that makes it useful rather than decorative is the sampling plan. An AQL level and a defined sample size, with defects classified as critical, major or minor, produces results that are comparable between batches and between suppliers; one person forming an impression while unloading does not. The economics are straightforward. A defect found on the bench costs an inspection fee and possibly a rework. The same defect found by a customer costs a refund, return carriage, a review that stays up permanently, and the repeat purchase you were counting on. Most importers inspect nothing until a bad batch teaches them otherwise. WSUK inspects at goods-in, photographs and quantifies what it finds, and issues the report the same day — while a supplier claim is still live.

  • Goods-In Inspection
  • AQL Sampling Plans
  • Defect Classification
  • 100% Unit Inspection
  • Pre-Retail Gate Checks
  • Labelling & Barcode Verification
  • Photo-Evidenced Reports
  • Failed Stock Quarantine

How it works

From first contact to live operation, our typical onboarding takes less than a week.

1

Tell us your needs

Volumes, SKUs, peak season, integrations. One 10-minute call is enough.

2

Quote in 2 hours

Transparent line-item pricing on a single page — no hidden fees, no jargon.

3

Site visit (optional)

Walk the floor with our ops team. Bring your operations lead, not just procurement.

4

Live in 24–72h

Stock in, scanning live, integrations active. Daily standups for the first two weeks.

Common Questions

Frequently Asked Questions

Everything you need to know about product inspection at WSUK.

What does product inspection include?

Counting the consignment against your purchase order, checking condition, and inspecting a sample against a defect list agreed with you — classified as critical, major or minor. Defects are photographed and counted, and the report is issued the same day.

What is AQL and do we need it?

AQL is an agreed acceptable quality level that determines how many units are inspected and how many defects are tolerated before a batch fails. It matters because it makes results comparable batch to batch and supplier to supplier, rather than an opinion formed while unloading.

Can you inspect every unit?

Yes — 100% inspection is quoted per job and is worth it when a batch is already suspect or the defect is safety-related. For routine inbound, sampling from £0.45 per unit gives you most of the value at a fraction of the cost.

What does inspection cost?

Container goods-in inspection from £75, AQL sample inspection from £0.45 per unit, 100% inspection quoted per job. Quarantine storage for failures is from £4.50 per pallet per week.

How quickly do we get the report?

Same day. That matters more than it sounds — supplier claim windows are short, and a report that arrives a fortnight later has usually lost its commercial value.

What happens to stock that fails?

It is quarantined immediately so it cannot be picked by mistake, photographed and counted for your claim, and then either reworked on site — see rework and relabelling — returned to the supplier, or disposed of with a record.

Can you check what a retailer will check?

Yes, and it is worth doing. We inspect against the buyer’s own criteria — labelling, barcode, packaging, presentation — so a rejection happens on our bench rather than at their gate.

Do you inspect goods you do not store?

Yes. Inspection can run as a standalone service on freight delivered in for the purpose, though most clients combine it with storage so failures can be quarantined and reworked immediately.

Can you inspect before a container is shipped?

Our inspection happens in the UK at goods-in. For pre-shipment inspection at origin you would use an inspection agency in the manufacturing country; we will tell you honestly when that is the better option.

Is stock insured during inspection?

Yes — Goods-in-Trust cover applies throughout, including quarantined stock.

Why brands switch to WSUK for Product Inspection

What you getWSUKGeneric 3PL / DIY
Live within 24–72 hoursYesRarely
AQL sampling plan agreed in writingYesRarely
Defects photographed and classifiedYesRarely
No setup fee & no minimumYesRarely
Same-day report while claims are liveYesRarely
Failures quarantined and reworkable on siteYesRarely

Product Inspection clients say…

★★★★★4.9 / 5across 200+ verified client reviews
★★★★★

"WSUK had us live in 36 hours and absorbed our Q4 peak without a blip. The rate card was exactly what we paid — no surprise charges at month-end."

Sarah Marshall

Head of Ops · eCommerce brand

★★★★★

"We switched from a national 3PL and immediately saved 18% on storage. The single point of contact and the 2-hour quote turnaround were the difference."

James Knowles

Supply Chain Director · FMCG importer

★★★★★

"Same-day couriers from their Midlands base have saved us on three production stoppages this year. Ring, dispatch, done — within the hour."

Priya Raman

Procurement Lead · UK manufacturer

★★★★★

"Their team owned the stock transfer end-to-end. Zero downtime, zero missed orders — and the OTIF has been 99.4% across our first 90 days."

Daniel O'Connor

COO · D2C subscription brand

★★★★★

"I've briefed twelve 3PLs over my career. WSUK is the only one that quoted in two hours on a single page with no jargon. We signed within the week."

Olivia Hartley

Logistics Manager · home & garden retailer

★★★★★

"Overflow capacity activated in 48 hours for our Black Friday push. 2,400 extra pallets handled, no minimum commitment, no leasehold drama."

Marcus Bennett

Operations Director · apparel brand

★★★★★

"Pick-and-pack accuracy went from 97.1% with our old provider to 99.7% with WSUK. Returns dropped by a third in the first quarter. Worth the move alone."

Hannah Yusuf

Founder · health & wellness brand

★★★★★

"We use WSUK for pallet storage, distribution and same-day urgents — one supplier, one contract, one invoice. Saves us about a day a week in admin."

Tom Whitfield

Finance Director · automotive parts

Coverage

Areas We Serve

We provide product inspection and QC across the UK’s Golden Triangle and beyond. Click your area for local information.

Find the Defect Before Your Customer Does

Tell us what you import and from whom — we will propose a sampling plan and quote it inside two hours.

0800 772 0727
Call 0800 772 0727